Terms of Service

Effective date: March 22, 2026

These Terms of Service ("Terms") are a legal agreement between you ("you", "your", "User") and Halimede LLC ("Halimede", "we", "us", "our"), the company behind Agent Life. Agent Life is a cloud-based backup, synchronization, and migration service for AI agent state, operated through the agent-life.ai website, the Agent Life API, and the alf command-line tool (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy.

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not agree to these Terms, do not use the Service.

1. Service Description

The Service allows you to export agent memory, identity, credentials, and workspace artifacts; sync them to cloud storage; and restore or migrate them across supported agent frameworks.

The Service includes: the agent-life.ai web application, the Agent Life API, and the alf command-line tool.

The Service is a synchronization and backup tool. It is not a primary data store, disaster recovery service, or archival system. You are responsible for maintaining your own primary copies of your agent data.

2. Eligibility and Account Terms

Age. You must be at least 16 years of age to use the Service. By creating an account, you represent that you meet this requirement.

Account registration. You must provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your account credentials, including your password and API keys. You are responsible for all activity that occurs under your account.

One person per account. Accounts are for individual use. You may not share your account credentials with others. If you need multiple users to access a shared set of agents, contact us about team or enterprise plans.

Account security. You must notify us promptly at info@agent-life.ai if you become aware of any unauthorized use of your account or any other breach of security. We are not liable for any loss arising from unauthorized use of your account.

3. Subscription and Billing

Plans and pricing. The Service is offered in tiered subscription plans (currently Starter, Pro, Team, and Enterprise). Plan details, pricing, and agent limits are published on the Service and may change from time to time. We will notify you at least 30 days before any price increase takes effect on your existing subscription.

Free trial. New accounts may receive a time-limited free trial. During the trial, you have access to the features and limits of the designated trial tier. When the trial ends, you must subscribe to a paid plan to continue creating agents and using the sync service. Existing agents and their data are preserved regardless of subscription status.

Billing. Paid subscriptions are billed monthly in advance through our payment processor, Stripe. By subscribing, you authorize us to charge the payment method you provide on a recurring basis. All fees are stated in US Dollars and are exclusive of applicable taxes unless otherwise noted.

Taxes. You are responsible for any applicable taxes, which will be calculated and collected automatically based on your location as required by law.

Automatic renewal. Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel at any time through the subscription management portal accessible from your account settings. Cancellation takes effect at the end of the current billing period.

Refunds. Fees are non-refundable, except where required by applicable law. If you downgrade your plan, you will receive a prorated credit toward your next billing cycle for the unused portion of your current plan.

Non-payment. If payment fails, we will notify you and provide a reasonable opportunity to update your payment method. If payment is not received within 14 days, we may suspend your ability to create new agents or sync new data. We will not delete your existing data during this period. If your account remains unpaid for 90 days, we reserve the right to delete your data after providing 30 days' written notice.

Agent limits. Each subscription tier includes a limit on the number of agents you can sync. If you exceed your plan's limit, you must upgrade to a higher tier or remove agents to return within your limit before creating new ones. We will not delete agents to enforce limits; we will only prevent creation of new agents.

4. Your Data

Ownership. You retain all ownership rights in the data you upload, sync, or store through the Service ("Your Data"). We do not claim ownership of Your Data.

License to us. By using the Service, you grant us a limited, non-exclusive, worldwide license to store, process, transmit, and display Your Data solely as necessary to provide, maintain, and improve the Service. This license terminates when you delete Your Data or close your account.

Your responsibility. You are solely responsible for the content and legality of Your Data. You represent that you have all necessary rights to upload and sync Your Data and that doing so does not violate any applicable law or third-party rights.

Data portability. You may export Your Data at any time using the alf command-line tool (alf export), the Agent Life API, or the web dashboard. You are free to call the Agent Life API on any schedule you choose to export and back up Your Data locally to any media, including network-attached storage, off-site backup services, or any other storage medium of your choosing. We will not restrict or throttle data export requests beyond the standard API rate limits that apply to all operations.

5. Data Storage and Durability

Infrastructure. Your Data is stored using Amazon Web Services (AWS) Simple Storage Service (S3) in a single AWS region within the United States. Metadata is stored in a managed PostgreSQL database.

Durability. We rely on the durability and availability provided by AWS S3 infrastructure. We do not independently replicate Your Data to additional regions, availability zones, or backup systems beyond what AWS S3 provides by default. While AWS S3 is designed for high durability, no storage system can guarantee zero data loss.

No backup guarantee. We do not maintain independent backups of Your Data. The Service is designed as a synchronization and backup destination for data that originates on your local systems. You are responsible for maintaining your own copies of your agent data. We strongly recommend that you retain local copies of your ALF exports and use the API or CLI to periodically download your data.

Multi-region replication. Multi-region replication and enhanced durability guarantees may be offered as part of enterprise plans. Contact us for details.

Data loss. In the event of data loss due to infrastructure failure, software defects, or other causes, our liability is limited as described in Section 11 (Limitation of Liability). We will make commercially reasonable efforts to recover lost data, but we do not guarantee recovery.

6. Service Availability

Best effort. We strive to keep the Service available and performant, but we provide it on a "best effort" basis. We do not guarantee any specific level of uptime or availability for Starter, Pro, or Team plans.

Maintenance. We may perform scheduled or emergency maintenance that temporarily affects Service availability. We will provide advance notice of scheduled maintenance when practicable.

Service Level Agreements. Formal Service Level Agreements with uptime guarantees and service credits are available as part of enterprise plans. Contact us for details.

7. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any applicable law or regulation.
  • Upload or sync content that infringes on intellectual property rights or other rights of any third party.
  • Attempt to gain unauthorized access to the Service, other accounts, or any systems or networks connected to the Service.
  • Interfere with or disrupt the Service, including by transmitting malware, flooding, or overloading infrastructure.
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service (except to the extent permitted by applicable law or to the extent the relevant component is distributed under an open-source license).
  • Circumvent or attempt to circumvent any rate limits, usage quotas, or access controls.
  • Use the Service to store or transmit content that is unlawful, defamatory, harassing, abusive, or otherwise objectionable.
  • Resell, sublicense, or redistribute access to the Service without our written consent.
  • Use automated means to create accounts or circumvent invitation requirements.

We reserve the right to suspend or terminate your account if we reasonably believe you have violated these terms. Where practicable, we will provide notice before suspension and an opportunity to cure the violation.

8. Intellectual Property

Our property. The Service, including its software, design, documentation, and trademarks, is owned by Halimede and protected by applicable intellectual property laws. These Terms do not grant you any right to use our trademarks, logos, or brand features.

Open-source components. The alf command-line tool is distributed under the MIT License. Your use of open-source components is governed by their respective license terms. Nothing in these Terms restricts your rights under applicable open-source licenses.

Feedback. If you provide us with feedback, suggestions, or ideas about the Service, you grant us a non-exclusive, perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.

9. Confidentiality and Zero-Knowledge Encryption

Credential encryption. Agent credentials (API keys, tokens, secrets) stored in your agent's credential vault are encrypted on your device before transmission to the Service. We store only encrypted data that we cannot decrypt. If you lose your encryption passphrase, we cannot recover your encrypted credentials.

Our confidentiality obligations. We will treat Your Data as confidential and will not access, use, or disclose it except as necessary to provide the Service, comply with applicable law, or respond to valid legal process. We will not use Your Data for advertising, profiling, or any purpose unrelated to providing the Service.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:

  • THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
  • THE RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE;
  • ANY DEFECTS IN THE SERVICE WILL BE CORRECTED; OR
  • YOUR DATA WILL BE PRESERVED WITHOUT LOSS OR CORRUPTION.

YOU ACKNOWLEDGE THAT THE SERVICE IS A SYNCHRONIZATION AND BACKUP TOOL AND THAT YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING PRIMARY COPIES OF YOUR DATA.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

A. EXCLUSION OF CONSEQUENTIAL DAMAGES. IN NO EVENT WILL HALIMEDE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

B. LIABILITY CAP. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT PAID ANY FEES, OUR MAXIMUM LIABILITY IS ONE HUNDRED US DOLLARS ($100).

C. EXCEPTIONS. THE LIMITATIONS IN THIS SECTION DO NOT APPLY TO (a) OUR OBLIGATIONS UNDER SECTION 9 (CONFIDENTIALITY), (b) YOUR PAYMENT OBLIGATIONS, OR (c) EITHER PARTY'S LIABILITY FOR FRAUD OR WILLFUL MISCONDUCT.

D. BASIS OF THE BARGAIN. YOU ACKNOWLEDGE THAT THE FEES CHARGED FOR THE SERVICE REFLECT THE ALLOCATION OF RISK SET FORTH IN THIS SECTION AND THAT WE WOULD NOT PROVIDE THE SERVICE WITHOUT THESE LIMITATIONS.

12. Indemnification

You agree to indemnify, defend, and hold harmless Halimede and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service in violation of these Terms; (b) Your Data or any content you upload, sync, or store through the Service; or (c) your violation of any applicable law or third-party rights.

13. Termination

By you. You may cancel your subscription and close your account at any time through the subscription management portal or by contacting us at info@agent-life.ai. Cancellation of your subscription takes effect at the end of the current billing period. Account closure is effective immediately.

By us. We may suspend or terminate your access to the Service if you violate these Terms, fail to pay applicable fees (as described in Section 3), or if we are required to do so by law. We will provide notice before termination where practicable, except in cases of serious violation or legal requirement.

Effect of termination. Upon termination or account closure:

  • Your right to use the Service ceases immediately.
  • You will have 30 days from the effective date of termination to export Your Data using the CLI, API, or dashboard. After this period, we may delete Your Data.
  • If we terminate your account for cause (violation of these Terms), the 30-day export window may be shortened or waived at our discretion if continued access poses a risk to the Service or other users.
  • Sections 4 (Your Data — ownership provisions), 10 (Disclaimer), 11 (Limitation of Liability), 12 (Indemnification), 14 (Dispute Resolution), and 15 (General) survive termination.

14. Dispute Resolution

Governing law. These Terms are governed by the laws of the State of Washington, United States, without regard to conflict of laws principles.

Informal resolution. Before initiating any formal dispute resolution, you agree to contact us at info@agent-life.ai and attempt to resolve the dispute informally for at least 30 days.

Arbitration. If we cannot resolve a dispute informally, you and Halimede agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms through binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. Arbitration will take place in the State of Washington. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

CLASS ACTION WAIVER. YOU AND HALIMEDE AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS AND THAT NEITHER PARTY WILL BRING OR PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE ACTION.

Small claims exception. Either party may bring an individual action in small claims court if the claim qualifies.

Opt-out. You may opt out of the arbitration and class action waiver provisions by sending written notice to info@agent-life.ai within 30 days of first accepting these Terms. If you opt out, disputes will be resolved in the state or federal courts located in the State of Washington, and you consent to the personal jurisdiction of such courts.

15. General Provisions

Entire agreement. These Terms, together with the Privacy Policy and any plan-specific terms, constitute the entire agreement between you and Halimede regarding the Service.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

No waiver. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

Force majeure. Neither party will be liable for delays or failures in performance resulting from causes beyond its reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure outages, cyberattacks, pandemics, or acts of terrorism.

Notices. We may send notices to you by email to the address associated with your account. You are responsible for keeping your email address current. Notices to us should be sent to info@agent-life.ai.

16. Changes to These Terms

We may update these Terms from time to time. For material changes, we will notify you at least 30 days before the changes take effect by sending an email to the address associated with your account and by posting a notice on the Service. Non-material changes (such as formatting or clarification that do not affect your rights) may be made without notice.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and close your account before the changes take effect.

17. Contact

Questions about these Terms? Email us at info@agent-life.ai.